How do I get my tickets?
Your ticket will be e-mailed directly to you shortly after your booking is complete. Bring a printed copy with you, or present the ticket on your mobile phone.
Where does the tour begin?
The tour starts at our agent PARISCityVISION's office close to the Louvre Museum. The address will be on your e-ticket.
Please be there 30 minutes before the tour starts.
Where does the tour end?
The tour ends back at the PARISCityVISION office near the Louvre Museum.
You will be asked on the bus which hotel you are staying at, and if it is in the centre of Paris, the bus will stop in the vicinity of your hotel, if preferred.
How long is the tour?
The tour runs between seven and eight hours.
Is there a dress code?
Yes, the dress code is casual and business casual. Ties, jackets, and dresses are optional. Jeans, shorts and sneakers are not permitted.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
