How do I get my ticket?
Soon after your booking is complete your e-ticket will be sent directly to your email. Please print it out and bring it with you to Luton Airport.
How long is my ticket valid?
A single ticket is only valid on the chosen date. A return ticket is valid for one month from the outbound travel date.
How long is the journey?
The journey to London Blackfriars takes around one hour, and it takes around 45 minutes to reach London St. Pancras.
From Blackfriars, Farringdon, and St Pancras you can easily take the tube or grab a taxi to your end-destination, such as Piccadilly Circus, Trafalgar Square, Oxford Circus, Covent Garden, Russel Square, Kensington, Bayswater, or Paddington.
How long is the bus service between the station and the terminal?
The bus service between the station and the terminal is only eight minutes.
How often do the trains operate?
The trains depart six times an hour at peak times and have hourly service throughout the night. There are four trains an hour to destinations south of the Thames.
You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case. 
Social distancing has now been removed. However, we ask you to be mindful of others and their space. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass. 
